Privacy Policy

At Sonu’s Beauty Craft, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website, interact with us, or purchase products from our store.

1. Information We Collect

We collect two types of information from you:

a. Personal Information

When you interact with us, whether through our store, website, or over the phone, we may collect personal information, including:

  • Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Payment Information (for transactions)

b. Non-Personal Information

We may also collect non-personally identifiable information, such as:

  • Device Information: IP address, browser type, and device details.
  • Usage Data: Pages viewed, time spent on our site, and links clicked.

2. How We Use Your Information

We use your personal data for the following purposes:

  • Order Processing: To complete and ship your order, as well as to communicate with you regarding your order status.
  • Customer Support: To respond to your inquiries, complaints, or feedback.
  • Marketing: To send you promotions, special offers, and updates (only if you have opted into receiving marketing materials).
  • Improvement of Services: To understand how our website is used and to improve our products and services.
  • Legal Compliance: To comply with legal obligations and resolve disputes.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your personal data with the following entities:

  • Third-Party Service Providers: We may share your information with trusted third-party vendors (such as payment processors, shipping companies, and email service providers) who assist us in operating our business and delivering services.
  • Legal Requirements: We may disclose your information to comply with applicable laws or in response to a legal request from authorities.

4. Data Security

We take the security of your personal information seriously. We implement various security measures, including encryption, secure servers, and access controls, to protect your personal data. However, no method of online transmission or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences and improve site functionality. You can disable cookies through your browser settings, but this may impact some features of our site.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request correction of any inaccurate or incomplete information.
  • Deletion: You may request the deletion of your personal data, subject to certain conditions.
  • Opt-Out: You can opt-out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal data from a child under the age of 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Phone: 0325-9499599
  • Email: contact.sonubeautycraft@gmail.com